RETURNS & EXCHANGES POLICY
We want you to be happy with your purchase and we apologize if it is not. For whatever reason that you are not satisfied, we would be most happy to provide exchanges and returns for all items purchased from us if the following conditions are met :
- A returned authorization number (RMA) must be received from SwivelBolt.com
- The RMA must be received from 60 days of shipment
- All items must be in the original packaging with product tag included
- All items must be unused
- All returned items are subject to a 20% restocking fee
If non of the above conditions are met, we regret to inform that we are unable to process any claims for exchanges or refund regardless that the items have been mailed back to us.